Redlava

WhatsApp Voice Calling for Business

Transform customer support with integrated voice calling through WhatsApp Business API. Connect instantly, resolve issues faster, and build stronger relationships with your customers—all within the app they already use.

Why Voice Calling Matters

70%

Faster issue resolution

85%

Customer satisfaction rate

3x

Higher engagement vs text

60%

Reduction in support tickets

Seamless Voice Calling Experience

One tap from any WhatsApp Business conversation to initiate a crystal-clear voice call. No phone numbers, no app switching—just instant connection.

WhatsApp Business voice calling interface showing one-tap calling from chat and voice call screen

Complete Calling Experience

From chat to call in seconds. Experience the complete journey of WhatsApp Business calling—tap the call button, connect instantly, and manage permissions seamlessly. All within the familiar WhatsApp interface your customers trust.

  • Seamless transition from chat to voice call
  • Intuitive call interface with cancel, message, and call again options
  • Smart permission management for customer privacy
  • Secure Meta-verified calling service
Complete WhatsApp Business calling flow from chat to active call with permission management

How WhatsApp Calling Works

Simple integration, powerful results

Step 1

Initiate Call from Chat

Your support agent identifies a conversation that needs voice support and clicks the call button directly within the WhatsApp chat interface.

  • One-click call button in chat interface
  • Instant connection to customer
  • Full conversation history accessible during call
Get Started
JD
John Doe
Online
I need help setting up the integration
Voice Call in Progress
HD Quality • 05:23
Step 2

Connect Instantly

Customer receives an instant call notification through WhatsApp. They can answer with one tap—no need to download additional apps or share phone numbers.

  • Instant notification on customer's WhatsApp
  • No phone number exchange required
  • Crystal clear HD audio quality
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Step 3

Track & Improve

Every call is logged with duration, recording, transcription, and outcome. Use analytics to improve support quality and train your team.

  • Automatic call recording and transcription
  • Performance analytics and insights
  • Quality assurance and team training tools
Learn More

Call Analytics Dashboard

Average Call Duration8m 32s
Resolution Rate92%
Customer Satisfaction4.8/5

Why Choose WhatsApp Calling

Deliver exceptional customer experiences with integrated voice and video support

Instant Connection

Connect with customers in real-time through voice calls directly within WhatsApp conversations.

Enhanced Support

Resolve complex issues faster with voice support, reducing resolution time by up to 70%.

Secure & Reliable

End-to-end encrypted calls with enterprise-grade security and 99.9% uptime reliability.

Perfect For Every Industry

From healthcare to e-commerce, WhatsApp calling transforms customer support

E-commerce

Provide real-time product assistance, sizing guidance, and order support through voice calls. Reduce returns and increase customer confidence.

  • Live product consultations
  • Virtual shopping assistance
  • Order troubleshooting

Healthcare

Offer teleconsultations, appointment follow-ups, and medication guidance through secure, HIPAA-compliant voice calls.

  • Virtual consultations
  • Appointment reminders
  • Post-treatment follow-ups

Tech Support

Resolve technical issues faster with real-time voice guidance. Walk customers through complex setups step-by-step with clear instructions.

  • Real-time voice guidance
  • Live troubleshooting
  • Remote installation guidance

Financial Services

Provide personalized financial advice, loan consultations, and account support through secure voice calls with real-time assistance.

  • Personal financial consultations
  • Loan application assistance
  • Secure voice consultations

Ready to Transform Customer Support?

Start using WhatsApp Calling today and deliver exceptional customer experiences